Privacy Policy for Barossa Sports and Remedial Massage
Effective Date: 30.12. 2024
At Barossa Sports and Remedial Massage, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Australian Privacy Act 1988.
1. Information We Collect
We may collect the following types of personal information:
Personal Details: Name, address, phone number, email address, date of birth, and emergency contact details.
Health Information: Medical history, current health conditions, and any information necessary to provide massage and remedial services.
Payment Information: Billing and payment details, including credit/debit card information, if applicable.
Website Usage Data: Information collected through cookies and similar technologies when you use our website.
2. How We Collect Information
We collect personal information through:
Direct interactions, such as during bookings, consultations, or treatment sessions.
Online forms completed on our website or via email.
Phone or in-person communication.
Automated collection methods, such as website cookies.
3. Use of Personal Information
We use your personal information to:
Provide and manage our services, including tailoring treatments to your needs.
Communicate with you about appointments, services, and promotions.
Maintain accurate records for legal and regulatory compliance.
Improve our services and website functionality.
4. Disclosure of Information
We will not sell, rent, or trade your personal information. However, we may disclose your information to:
Healthcare providers or practitioners with your consent.
Payment processors to facilitate transactions.
Regulatory or legal authorities if required by law.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These include:
Secure storage systems for physical and digital records.
Encrypted communication channels where applicable.
Regular data audits and access control measures.
6. Your Rights
You have the right to:
Access your personal information and request corrections.
Withdraw consent for specific uses of your information.
Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached.
7. Cookies and Website Tracking
Our website may use cookies to enhance user experience. Cookies collect non-identifiable information such as browser type and usage patterns. You can manage cookie preferences through your browser settings.
8. Retention of Information
We retain personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law. After this period, your information will be securely deleted or anonymised.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Barossa Sports and Remedial Massage
25 Railway Terrace
Nuriootpa
SA 5355
Phone: (08) 85623441
Email: hello@barossasportsandremedialmasage.com
Your trust is important to us, and we are committed to protecting your privacy.