Cancellation Policy for Barossa Sports and Remedial Massage
Effective Date: 30.12. 2024
At Barossa Sports and Remedial Massage, we value your time and commitment to your health and well-being. To ensure fair and efficient scheduling for all our clients, we have implemented the following cancellation policy:
1. Notice Period for Cancellations
We require a minimum of 24 hours’ notice for all appointment cancellations or rescheduling. This allows us to offer the appointment time to another client in need.
2. Late Cancellations
If you cancel your appointment with less than 24 hours’ notice, you will be charged the full cost of the scheduled service. This fee helps us cover the lost time and resources allocated for your session.
3. No-Shows
Failure to attend your scheduled appointment without providing notice will also incur a charge for the full cost of the service.
4. How to Cancel or Reschedule
To cancel or reschedule your appointment, please contact us via:
Phone: (08) 85623441
Email: hello@barossasportsandremedialmasage.com
We will confirm receipt of your cancellation or rescheduling request as soon as possible.
5. Exceptions
We understand that emergencies and unforeseen circumstances may arise. If you believe your situation warrants an exception to this policy, please contact us directly to discuss.
6. Agreement to Policy
By booking an appointment with Barossa Sports and Remedial Massage, you acknowledge and agree to this cancellation policy.
Thank you for your understanding and cooperation. If you have any questions or concerns, please feel free to contact us.